Store Lead: Customer Service & Cash Operations

Goodwill-Industries-of-Northwest-Nc; Asheville (NC); On-site; USD 20,000 - 28,000; Full time

Job summary

Goodwill Industries of Northwest North Carolina is seeking Lead Associates to provide store leadership in the absence of the Store Manager, delivering friendly customer service and teamwork in a fast-paced environment. The role requires a High School Diploma or equivalent, and lead or supervisory experience.

Associates should be available to work most store hours, including evenings and weekends, with cash handling duties and donation intake tasks such as pricing, stocking, and textile tagging.

Qualifications

• High School Diploma or equivalent preferred.
• Lead or supervisory experience required.
• Hours: associates should be available to work most store hours, including evenings and weekends.

Responsibilities

• Closes store, reconciles cash with daily sales reports and secures facility for night.
• Prepares and maintains records of store operations including daily sales reports, cash deposits and opening/closing reports and conducts inspections when necessary.
• Cash register/customer service.
• Receiving, pricing and stocking donations (Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds).
• Hanging/Inspecting/Tagging textile & clothing in a production style setting.

Education

High School Diploma or equivalent

Job description

Goodwill Industries of Northwest North Carolina is seeking Lead Associates to provide store leadership in the absence of the Store Manager, delivering friendly customer service and teamwork in a fast-paced environment. The role requires a High School Diploma or equivalent, and lead or supervisory experience.

Associates should be available to work most store hours, including evenings and weekends, with cash handling duties and donation intake tasks such as pricing, stocking, and textile tagging.