Retail Lead Associate: Fast-Paced Customer Service & Cash

Goodwill Industries of Northwest North Carolina, Inc.; Northern (KY); Hybrid; USD 19,000 - 26,000; Full time

Job summary

Goodwill Industries of Northwest North Carolina, Inc. is seeking a Lead Associate for on-site, full-time work at our retail locations. The role focuses on store leadership in the absence of management, ensuring friendly customer service and teamwork while handling cash and daily operations.

You will close duties, manage cash reports, assist with donations, and maintain stock and textiles tagging. The position requires a high school diploma and prior supervisory experience; evening/weekend

Qualifications

• High School Diploma or equivalent preferred.
• Lead or supervisory experience required.

Responsibilities

• Closes store, reconciles cash with daily sales reports and secures facility for night.
• Cash register/customer service.
• Receiving, pricing and stocking donations. Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds.
• Hanging/Inspecting/Tagging textile & clothing in a production style setting.

Skills

Customer service

Cash handling

Team leadership

Education

High School Diploma or equivalent

Job description

Goodwill Industries of Northwest North Carolina, Inc. is seeking a Lead Associate for on-site, full-time work at our retail locations. The role focuses on store leadership in the absence of management, ensuring friendly customer service and teamwork while handling cash and daily operations.

You will close duties, manage cash reports, assist with donations, and maintain stock and textiles tagging. The position requires a high school diploma and prior supervisory experience; evening/weekend