Store Lead — Customer Experience & Team Growth

The Children's Place; Cerritos (CA); Hybrid; USD 26,000 - 34,000; Full time

Job summary

The Children’s Place in Cerritos, CA is seeking a Store Lead for the Los Cerritos Center location. This full-time role supports the Store Leadership Team by handling cash-wrap, opening/closing, and acting as Leader on Duty.

The Store Lead represents the brand, engages customers, maintains store standards, and supports teamwork and development. Key duties include coaching associates, addressing performance with the Store Manager, driving store profitability through payroll and scheduling, and

Qualifications

• High school diploma or equivalent.
• 1-3 years retail experience.
• Must be at least 18 years old.

Responsibilities

• Assist in developing talent through coaching and training of associates.
• Support Store Manager to address performance concerns with associates.
• Lead cashiering operations and store procedures; own the Leader on Duty program.
• Drive store profitability by optimizing payroll and scheduling.
• Maintain a clean, organized stockroom and uphold safety standards.
• Provide exceptional customer service and represent the brand professionally.

Skills

Customer engagement

Detail oriented

Prioritization

Teamwork

Feedback

Communication

Time management

Microsoft Office

Adaptability

Flexible scheduling

Education

High school diploma or equivalent

1-3 years retail experience

Job description

The Children’s Place in Cerritos, CA is seeking a Store Lead for the Los Cerritos Center location. This full-time role supports the Store Leadership Team by handling cash-wrap, opening/closing, and acting as Leader on Duty.

The Store Lead represents the brand, engages customers, maintains store standards, and supports teamwork and development. Key duties include coaching associates, addressing performance with the Store Manager, driving store profitability through payroll and scheduling, and