Store Lead: Customer Experience & Team Coach

The Children's Place; San Marcos (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

The Children’s Place in San Marcos, TX seeks a Store Lead to support the Store Leadership Team by completing cash-wrap operations, opening/closing procedures, and acting as Leader on Duty. You will engage customers, uphold store standards, and develop staff while representing the brand professionally.

This role requires 1–3 years retail experience, a high school diploma, and the ability to work a flexible schedule including weekends.

Qualifications

• Customer engagement and service excellence required.
• Attention to detail and task prioritization expected.
• Strong communication and teamwork abilities.
• Comfort with coaching and feedback delivery.
• Proficiency in MS Office and store systems.
• Flexibility to work weekends and varied shifts.

Responsibilities

• Assist in developing talent through training and coaching.
• Partner with Store Manager on performance concerns.
• Support training and development initiatives.
• Provide timely, objective feedback to staff.
• Monitor daily performance and contribute to reviews.
• Motivate staff to build brand loyalty.
• Model exceptional customer service on the sales floor.
• Represent the company professionally at all times.
• Help maximize productivity through operations and knowledge.
• Participate in Leader on Duty program and payroll duties.
• Process payroll weekly and adjust schedules as needed.
• Maintain clean, organized stockroom and adhere to policies.
• Ensure CRE Standards and Safety requirements are met.

Skills

Customer engagement

Detail oriented

Task prioritization

Team work

Feedback delivery

Self-development

Effective communication

Adaptability

Time management

Microsoft Office

Internal applications

Weekend flexibility

Mobility in store

Education

High school diploma or equivalent

1-3 years retail experience

18 years of age or older

Job description

The Children’s Place in San Marcos, TX seeks a Store Lead to support the Store Leadership Team by completing cash-wrap operations, opening/closing procedures, and acting as Leader on Duty. You will engage customers, uphold store standards, and develop staff while representing the brand professionally.

This role requires 1–3 years retail experience, a high school diploma, and the ability to work a flexible schedule including weekends.