Store Lead: Customer Experience & Ops

Torrid; Farmington (UT); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

50% associate discount

401K with company match

Employee Stock Purchase Program

Tuition reimbursement

Mental health resources

Job summary

Torrid in Farmington, Utah is seeking a Keyholder to provide support to the management team and deliver an exceptional shopping experience for customers. In this role, responsibilities include ensuring store objectives are met, assisting with merchandise strategies, and performing register functions.

The ideal candidate will have retail management experience, strong leadership skills, and an understanding of current fashion trends. The position requires a flexible schedule, including nights and weekends.

Benefits include a 50% associate discount, 401K with company match, and tuition reimbursement.

Qualifications

• Proven ability to lead teams to success in a retail environment.
• Experience in specialty/apparel retail management.
• Ability to adapt to changing environments and job duties.

Responsibilities

• Support and assist the store management team with daily operations.
• Ensure the store meets company objectives and KPI goals.
• Provide an amazing shopping experience for customers.
• Perform register functions and drive sales.
• Act as Manager on Duty when store management is unavailable.

Skills

Leadership

Customer service

Multitasking

Fashion knowledge

Job description

Torrid in Farmington, Utah is seeking a Keyholder to provide support to the management team and deliver an exceptional shopping experience for customers. In this role, responsibilities include ensuring store objectives are met, assisting with merchandise strategies, and performing register functions.

The ideal candidate will have retail management experience, strong leadership skills, and an understanding of current fashion trends. The position requires a flexible schedule, including nights and weekends.

Benefits include a 50% associate discount, 401K with company match, and tuition reimbursement.