Store Lead: Customer Experience & Operations

Walgreens; Spring (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a capable individual to support opening/closing, cash handling, and daily store operations in a fast-paced retail environment. You will engage customers, process transactions, and assist with vendor deliveries and stock management.

The role emphasizes leadership, English fluency, and adherence to store policies. The position may include pharmacy-related duties and requires collaboration with management during a busy schedule.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license may be required by state.

Responsibilities

• Open/close the store in the absence of management, handle cash, and assist deliveries.
• Process returns, refunds, and cash drops; provide change at registers.
• Deliver a distinctive and delightful customer experience to shoppers.
• Greet customers, assist with products, and resolve issues to ensure satisfaction.
• Assist with vendor deliveries and backroom operations; manage access with keys.
• Record sales accurately, verify prices, and correct any discrepancies.
• Support displays, promotions, and stock resets; manage pricing signage.
• Maintain inventory accuracy across departments and stockroom areas.
• Assist with pharmacy out-window requests and regulatory compliance where needed.
• Support training and communicate tasks when management is absent.
• Liaise between management and staff; report disciplinary issues and complaints.

Skills

Leadership

Retail experience

English fluency

Education

PTCB certification

Pharmacy license

Job description

Walgreens is seeking a capable individual to support opening/closing, cash handling, and daily store operations in a fast-paced retail environment. You will engage customers, process transactions, and assist with vendor deliveries and stock management.

The role emphasizes leadership, English fluency, and adherence to store policies. The position may include pharmacy-related duties and requires collaboration with management during a busy schedule.