Store Lead: Customer Experience & Operations

Walgreens; New Berlin (WI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a dedicated team member in Wisconsin to open and close the store when management is not present, handling start-up systems and cash tasks. You will ensure floor and stock room readiness for daily business and manage back door access for deliveries.

The role emphasizes delivering a distinctive customer experience, assisting with pricing, inventory, and displays, and supporting store operations and team collaboration.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management.
• Complete cash handling, refunds, and cash drops.
• Provide friendly customer service and resolve issues to ensure a positive experience.
• Maintain inventory accuracy and pricing signage across departments.
• Assist with training and supervising team members.

Skills

Leadership experience

Retail key holder

Customer service

Fluent English

Tools

Store systems

Store equipment

Job description

Walgreens is seeking a dedicated team member in Wisconsin to open and close the store when management is not present, handling start-up systems and cash tasks. You will ensure floor and stock room readiness for daily business and manage back door access for deliveries.

The role emphasizes delivering a distinctive customer experience, assisting with pricing, inventory, and displays, and supporting store operations and team collaboration.