Shift Lead: Retail Ops & Customer Experience

Walgreens; Franklin (WI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a store team member in Wisconsin to open and close the store in the absence of management, manage cash and POS duties, and ensure the floor and stock room are ready for business. You will greet customers, assist with products and services, and resolve issues to deliver a distinctive customer experience.

The role involves supporting store operations, pricing, displays, inventory, backroom processes, and collaboration with management to maintain a welcoming and efficient

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, handling cash and ensuring readiness for business day.
• Engages customers, resolves issues, and delivers a positive customer experience.
• Maintains store operations, inventory, pricing, and displays under supervision; assists with merchandise placement and backroom processes.

Skills

Leadership experience

Customer service

English proficiency

Job description

Walgreens is seeking a store team member in Wisconsin to open and close the store in the absence of management, manage cash and POS duties, and ensure the floor and stock room are ready for business. You will greet customers, assist with products and services, and resolve issues to deliver a distinctive customer experience.

The role involves supporting store operations, pricing, displays, inventory, backroom processes, and collaboration with management to maintain a welcoming and efficient