Store Lead: Customer Experience & Operations

Walgreens; New Baltimore (MI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in New Baltimore, MI seeks an engaged team member to open/close the store when management is absent, perform cash handling, and assist with deliveries. You will process returns, refunds, and cash drops, ensuring cash register accuracy and smooth transactions.

The role emphasizes delivering a distinctive customer experience, supporting inventory, pricing, and merchandising, and maintaining clean, well-presented store conditions for customers and patients.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Willing to comply with store policies and procedures.

Responsibilities

• Opens and closes the store in absence of management, handles cash and deliveries.
• Processes returns, refunds, cash drops, and cash register accuracy.
• Delivers a distinctive customer experience and assists customers.
• Manages inventory counts, pricing, signage, and stock rotation.
• Supports merchandising; maintains store appearance and cleanliness.

Skills

Leadership experience

Customer service

Cash handling

Store operations

Tools

POS systems

Inventory software

Job description

Walgreens in New Baltimore, MI seeks an engaged team member to open/close the store when management is absent, perform cash handling, and assist with deliveries. You will process returns, refunds, and cash drops, ensuring cash register accuracy and smooth transactions.

The role emphasizes delivering a distinctive customer experience, supporting inventory, pricing, and merchandising, and maintaining clean, well-presented store conditions for customers and patients.