Store Lead: Customer Experience & Ops

Walgreens; Hillsboro (OR); On-site; USD 24,796 - 28,929; Full time

Job summary

Walgreens is seeking a trusted team member to open and close the store when management is not present, ensuring all systems start up and cash handling is accurate. You will engage customers, resolve issues, and help with inventory, pricing, and storefront displays to support a positive shopping experience.

The role emphasizes maintaining a clean store, assisting with backdoor vendor deliveries, and supporting the pharmacy window as needed.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, including cash handling and system start-ups.
• Handles returns, refunds, cash drops, and price verifications.
• Delivers a distinctive customer experience and assists customers with products and services.
• Assist with vendor deliveries and backdoor access for deliveries.
• Maintain inventory accuracy, pricing, and shelf signage.

Skills

Leadership experience

Customer service

Education

PTCB certification or pharmacy license

Tools

Store systems knowledge

Job description

Walgreens is seeking a trusted team member to open and close the store when management is not present, ensuring all systems start up and cash handling is accurate. You will engage customers, resolve issues, and help with inventory, pricing, and storefront displays to support a positive shopping experience.

The role emphasizes maintaining a clean store, assisting with backdoor vendor deliveries, and supporting the pharmacy window as needed.