Shift Lead: Store Operations & Customer Experience

Walgreens; Lambertville (MI); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens in Lambertville, MI is seeking a reliable team member to open and close the store in the absence of management, handle cash and customer transactions, and ensure the floor and stock room are ready for business. You will also assist with deliveries, pricing, displays, and inventory control while delivering a welcoming customer experience.

Responsibilities include engaging customers, resolving issues, and maintaining store standards and compliance with policies.

Qualifications

• One year of leadership or key holder experience.
• Fluent in reading, writing and speaking English.
• Willingness to comply with company policies and procedures.

Responsibilities

• Open and close the store in the absence of management, including cash handling and ensuring readiness for the business day.
• Complete cash drops, refunds, voids, and balance cash registers.
• Engage customers and patients, deliver a distinctive customer experience, and resolve issues.
• Assist with pricing, displays, inventory counts, and backroom organization.
• Coordinate with management and staff for vendor deliveries and store operations.

Skills

Leadership

Retail experience

English fluency

Education

PTCB certification or pharmacy license (state)

Job description

Walgreens in Lambertville, MI is seeking a reliable team member to open and close the store in the absence of management, handle cash and customer transactions, and ensure the floor and stock room are ready for business. You will also assist with deliveries, pricing, displays, and inventory control while delivering a welcoming customer experience.

Responsibilities include engaging customers, resolving issues, and maintaining store standards and compliance with policies.