Shift Lead – Customer Experience & Store Ops

Walgreens; Huntington Beach (CA); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in Huntington Beach is seeking a responsible team member to help open and close the store when management is unavailable, ensuring systems start up and accurate cash handling. They will also assist with deliveries and returns while delivering a friendly, customer-first experience.

The role emphasizes engaging customers, resolving issues, and maintaining stock, pricing, and displays to support daily operations and promotions.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, and cash drops; provides change at cash registers.
• Models and delivers a distinctive customer experience and helps customers with products and services.
• Engages customers, greets and assists; resolves issues to ensure a positive experience.
• Maintains store inventory, pricing, and signage; supports backroom operations and vendor deliveries.

Skills

Leadership experience

Customer service

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Huntington Beach is seeking a responsible team member to help open and close the store when management is unavailable, ensuring systems start up and accurate cash handling. They will also assist with deliveries and returns while delivering a friendly, customer-first experience.

The role emphasizes engaging customers, resolving issues, and maintaining stock, pricing, and displays to support daily operations and promotions.