Store Lead & Customer Experience Leader

Omaha Kroc; Independence (MO); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

On-the-job training and growth

Comprehensive benefits package

Paid time off and holidays

Career development opportunities

Job summary

The Salvation Army is seeking a Lead Store Sales Associate to support the store management team in day-to-day retail operations. You will help ensure smooth store operations, exceptional customer service, and consistent sales performance in alignment with the organization's mission.

Ideal candidates bring previous retail or thrift store experience, leadership exposure, and strong communication skills. This role offers on-the-job training, growth opportunities, and a comprehensive benefits

Qualifications

• High school diploma or GED required.
• Previous retail or thrift store experience required.
• Leadership or keyholder experience preferred.
• Strong communication and customer service skills.
• Proficiency with cash handling and register operations.
• Basic computer skills (POS systems, payroll systems, Microsoft Office).

Responsibilities

• Support management with product sales, acquisition, and merchandising.
• Assist with store opening and closing procedures.
• Handle banking tasks, including daily deposits and cash reconciliation.
• Help achieve sales, production, and donation goals.
• Manage product rotation and inventory flow to maintain a fresh sales floor.
• Deliver outstanding customer service and promote a welcoming environment.

Skills

Strong communication

Customer service

Cash handling

Basic computer skills

Multitasking

Education

High school diploma or GED

Tools

POS systems

Microsoft Office

Job description

The Salvation Army is seeking a Lead Store Sales Associate to support the store management team in day-to-day retail operations. You will help ensure smooth store operations, exceptional customer service, and consistent sales performance in alignment with the organization's mission.

Ideal candidates bring previous retail or thrift store experience, leadership exposure, and strong communication skills. This role offers on-the-job training, growth opportunities, and a comprehensive benefits