Store Lead: Retail Leadership & Customer Experience

The Salvation Army USA Central Territory; Saint Joseph (MO); On-site; USD 18,000 - 25,000; Full time

Job summary

The Salvation Army USA Central Territory in St. Joseph, MO is seeking a Store Lead Sales Associate to help drive daily retail operations and deliver exceptional customer service.

You will support store leadership, manage cash handling, merchandising, and POS duties while guiding teammates to ensure a welcoming shopping experience in a busy thrift store environment. Join a mission-driven team that supports programs through thrift-store revenue and community outreach, with a schedule that includes

Qualifications

• High School Diploma, GED, or equivalent.
• Previous retail experience required.
• Leadership and customer service experience preferred.

Responsibilities

• Assist management with store operations, customer service, merchandising, cash handling, and team support.
• Provide guidance when management is unavailable and ensure policies followed.
• Open and close procedures, balance cash, and handle deposits.
• Monitor inventory and merchandising initiatives.
• Maintain a welcoming, clean, and organized store environment.

Skills

Customer service

Communication

Cash handling

POS systems

Multitasking

Leadership

Team collaboration

Education

High School Diploma, GED, or equivalent

Job description

The Salvation Army USA Central Territory in St. Joseph, MO is seeking a Store Lead Sales Associate to help drive daily retail operations and deliver exceptional customer service.

You will support store leadership, manage cash handling, merchandising, and POS duties while guiding teammates to ensure a welcoming shopping experience in a busy thrift store environment. Join a mission-driven team that supports programs through thrift-store revenue and community outreach, with a schedule that includes