Store Lead & Customer Experience Champion

The Salvation Army North & Central Illinois Division; Kansas City (KS); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Comprehensive benefits

Professional development

Mission-driven environment

Job summary

The Salvation Army Kansas City store is seeking a Store Lead Sales Associate to support the store management team, ensure smooth daily operations, and deliver excellent customer service.

This full-time role requires a high school diploma, retail experience, cash handling and POS skills; you will lead by example in the absence of management and help maintain displays and store appearance.

Join a mission-driven team with growth opportunities and a comprehensive benefits package.

Qualifications

• High School Graduate or Equivalent.
• Retail experience required or preferred.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service skills.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.
• Identify ways to improve store appeal.
• Provide direction to staff in absence of management.
• Communicate effectively with store management regarding operations.
• Support implementation of policies and procedures.

Skills

English proficiency

POS system

Cash handling

Customer service

Education

High School Diploma or GED

Tools

Payroll program

Job description

The Salvation Army Kansas City store is seeking a Store Lead Sales Associate to support the store management team, ensure smooth daily operations, and deliver excellent customer service.

This full-time role requires a high school diploma, retail experience, cash handling and POS skills; you will lead by example in the absence of management and help maintain displays and store appearance.

Join a mission-driven team with growth opportunities and a comprehensive benefits package.