Store Lead & Customer Experience Leader

The Children's Place; Chandler (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

The Children’s Place Chandler store is seeking a Store Lead to support the Store Leadership Team by handling cash-wrap, opening/closing procedures, and acting as Leader on Duty (LOD). You’ll represent the brand, engage customers, maintain standards, and help develop the store team.

Responsibilities include coaching associates, addressing performance with the Store Manager, and driving store profitability through outstanding customer service and efficient operations.

Qualifications

• High school diploma or equivalent.
• 1–3 years retail experience.
• Must be at least 18 years old.

Responsibilities

• Assist in developing talent through coaching and training of associates.
• Support Store Manager to address performance concerns with associates.
• Participate in company training and development initiatives.
• Maintain a positive store environment and provide timely feedback.

Skills

Customer engagement

Detail oriented

Task prioritization

Teamwork

Performance feedback

Effective communication

Adaptability

Time management

Organization

Microsoft Office

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Office

Job description

The Children’s Place Chandler store is seeking a Store Lead to support the Store Leadership Team by handling cash-wrap, opening/closing procedures, and acting as Leader on Duty (LOD). You’ll represent the brand, engage customers, maintain standards, and help develop the store team.

Responsibilities include coaching associates, addressing performance with the Store Manager, and driving store profitability through outstanding customer service and efficient operations.