Store Lead — Customer Experience & Growth

Meijer Inc.; Grand Rapids (MI); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is seeking a market-format store leader in Grand Rapids, MI to guide teams across departments and deliver exceptional customer experiences. You will manage ordering, receiving, stocking, pricing, and displays, while ensuring freshness, rotation, and timely communication of store schedules.

You will empower staff, build community ties, and push for sales and margin improvements. The role emphasizes developing teams, improving operations, and adapting to market trends in a dynamic

Qualifications

• Passion for customer service.
• 2–3 years of retail experience preferred.
• Ability to demonstrate creative thinking.
• Ability to quickly build rapport and gain customer confidence.
• Experience writing and executing plans.
• Proven track record of developing teams to achieve service, presentation, sales and margin.
• Experience in inventory control management, cycle and period inventories.

Responsibilities

• Lead teams across multiple departments and empower them to make a difference.
• Set standards for daily and hourly market conditions.
• Drive key metrics: sales, margin, inventory, profit and customer satisfaction.
• Ensure freshness and proper rotation of products.
• Foster community relationships and store events.
• Communicate store schedules and manage ordering, receiving, stocking, pricing, and displays.

Skills

Customer service

Retail experience

Creative thinking

Rapport building

Team development

Inventory control

Job description

Meijer Inc. is seeking a market-format store leader in Grand Rapids, MI to guide teams across departments and deliver exceptional customer experiences. You will manage ordering, receiving, stocking, pricing, and displays, while ensuring freshness, rotation, and timely communication of store schedules.

You will empower staff, build community ties, and push for sales and margin improvements. The role emphasizes developing teams, improving operations, and adapting to market trends in a dynamic