Store Lead & Customer Experience Coordinator

The TJX Companies, Inc.; Huntsville (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

HSA

Life insurance

Paid holidays/vacation/sick

Job summary

Marshalls, part of The TJX Companies, Inc., seeks a Key Carrier to support store operations and leadership responsibilities. This role emphasizes customer service, coaching, and adherence to procedures.

Must have open availability including nights and weekends and be able to act as Manager on Duty when needed. Located in Huntsville, TX, the role offers opportunities for growth within TJX’s off-price retail model and benefits as described in the company materials.

Qualifications

• Flexible schedule including nights and weekends.
• Team player with peers and supervisors.
• Strong communication and organizational skills.

Responsibilities

• Create a positive customer experience.
• Act as Manager on Duty per policy.
• Ensure store team follows the plan and priorities.
• Provide coaching to Associates and address issues.
• Open/close procedures executed per guidelines.
• Promote credit and loyalty programs.
• Maintain accurate Associate coverage in service areas.
• Ensure adherence to labor laws and procedures.

Skills

Flexible schedule

Team player

Leadership experience

Communication

Multitasking

Problem solving

Coaching

Tools

Store software

Job description

Marshalls, part of The TJX Companies, Inc., seeks a Key Carrier to support store operations and leadership responsibilities. This role emphasizes customer service, coaching, and adherence to procedures.

Must have open availability including nights and weekends and be able to act as Manager on Duty when needed. Located in Huntsville, TX, the role offers opportunities for growth within TJX’s off-price retail model and benefits as described in the company materials.