Store Lead & Customer Experience Coach

Lids; Overland Park (KS); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and视s?

Retirement plan

100% employer-paid benefits, including

Paid Time Off

Generous employee discount and exclusi

Job summary

Lids Sports Group in Overland Park, KS, invites applications for an Assistant Store Manager. You will lead daily store operations, drive sales, and deliver exceptional customer service, mentoring team members, and ensuring compliance with company standards.

This role requires hands-on leadership, scheduling, training, and maintaining store appearance and inventory accuracy. We offer competitive benefits and opportunities for career growth within a market-leading sports retailer.

Qualifications

• Experience in retail leadership and the ability to manage store operations.
• Legal eligibility to work in the United States.
• Ability to lift up to 50 pounds and stand for shifts.
• Excellent customer service and communication skills.

Responsibilities

• Act as Manager on duty for scheduling issues and complaints.
• Lead store associates through training and goal setting.
• Ensure adherence to policies, inventory and cash controls.
• Develop a fun, inclusive team environment.

Skills

Sales leadership

Customer service

Communication skills

Unsupervised work

Tools

MPOS

Lids Custom

POS software

Job description

Lids Sports Group in Overland Park, KS, invites applications for an Assistant Store Manager. You will lead daily store operations, drive sales, and deliver exceptional customer service, mentoring team members, and ensuring compliance with company standards.

This role requires hands-on leadership, scheduling, training, and maintaining store appearance and inventory accuracy. We offer competitive benefits and opportunities for career growth within a market-leading sports retailer.