Store Lead & Customer Experience Coach

The Children’s Place Inc.; Lakeland (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

The Children’s Place Inc. is seeking a Store Lead in Lakeland, FL to support the Store Leadership Team with cash-wrap, opening/closing duties, and Leader on Duty responsibilities.

You will engage customers, maintain brand standards, and develop associates through coaching and feedback. Key focus areas include fostering teamwork, delivering exceptional service, and driving store profitability while adhering to safety and CRE standards.

Qualifications

• High school diploma or equivalent.
• 1-3 years retail experience preferred.
• Must be at least 18 years old.

Responsibilities

• Lead cash-wrap operations and store opening/closing.
• Coach and train associates; provide timely feedback.
• Support payroll processing and scheduling.
• Drive customer service and brand standards on the sales floor.
• Participate in Leader on Duty (LOD) initiatives to boost profitability.

Skills

Customer engagement

Detail oriented

Team player

Effective communication

Adaptable

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Internal applications

Job description

The Children’s Place Inc. is seeking a Store Lead in Lakeland, FL to support the Store Leadership Team with cash-wrap, opening/closing duties, and Leader on Duty responsibilities.

You will engage customers, maintain brand standards, and develop associates through coaching and feedback. Key focus areas include fostering teamwork, delivering exceptional service, and driving store profitability while adhering to safety and CRE standards.