Store Lead: Retail Sales & Community Impact

tsainternal; Cedar Falls (IA); On-site; USD 31,000 - 34,000; Full time

Benefits offered by this job

Paid vacation, sick time, and holidays

Optional voluntary life insurance

403(b) retirement savings plan

Access to additional voluntary benefit

Employer funded pension plan

Job summary

The Salvation Army Thrift Store is seeking a dedicated Lead Store Sales Associate in Cedar Falls, IA. You will support the store management team, drive sales, and maintain daily operations to deliver outstanding customer service.

Responsibilities include opening/closing procedures, banking, and inventory turnover, while leading by example in a team-focused environment. Prior retail experience and English proficiency are required.

Qualifications

• High School Graduate or Equivalent required.
• Retail experience preferred.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service skills.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.
• Identify ways to improve store appeal.
• Provide direction to staff in absence of management.
• Communicate effectively with store management regarding operations.
• Support implementation of policies and procedures.
• Document and report concerns in behavior or attitude.
• Assist others with basic register problem solving.

Skills

English proficiency

POS system

Payroll program

Cash handling

Customer service

Education

High School Graduate or Equivalent

Tools

POS System

Payroll software

Job description

The Salvation Army Thrift Store is seeking a dedicated Lead Store Sales Associate in Cedar Falls, IA. You will support the store management team, drive sales, and maintain daily operations to deliver outstanding customer service.

Responsibilities include opening/closing procedures, banking, and inventory turnover, while leading by example in a team-focused environment. Prior retail experience and English proficiency are required.