Store Lead: Coaching & Operational Excellence

Tailored Brands, Inc.; Fullerton (PA); On-site; USD 36,000 - 48,000; Full time

Job summary

Tailored Brands, Inc. seeks a Store Lead to collaborate with the Store Manager to develop a high-performing team and deliver exceptional customer experiences. The role emphasizes coaching, operational rigor, and brand integrity across daily operations.

The candidate will open/close the store as needed, contribute to staffing, and leverage sales metrics to drive performance while upholding company values and inclusive culture.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Partner with Store Manager to support sales performance through coaching and development.
• Open and close the store when scheduled as manager on duty.
• Lead a team environment and ensure operational excellence.
• Elevate the customer experience and brand standards.
• Recruit store staff and foster an inclusive store culture.
• Use store reports to drive business decisions and share insights with leadership.

Skills

Retail sales

Leadership

Communication

Training & coaching

MS Office

POS System

Tools

Microsoft Office

Video conferencing

POS System

Job description

Tailored Brands, Inc. seeks a Store Lead to collaborate with the Store Manager to develop a high-performing team and deliver exceptional customer experiences. The role emphasizes coaching, operational rigor, and brand integrity across daily operations.

The candidate will open/close the store as needed, contribute to staffing, and leverage sales metrics to drive performance while upholding company values and inclusive culture.