Store Leadership Coach: Elevate Service & Sales

Tailored Brands, Inc.; Lakewood (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

Tailored Brands, Inc. is seeking a Store Lead to partner with the Store Manager in guiding a sales team toward strong performance and excellent customer service. The role emphasizes coaching, team development, and operational excellence while on duty.

You will lead by example, drive sales, and ensure the store runs smoothly with proper staffing and adherence to company directives. This position is on-site at the assigned store.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Proven ability to train and develop high performing store teams.
• Proficient with POS systems and basic tech tools.

Responsibilities

• Partner with Store Manager to lead staff toward sales, service, and operational goals.
• Coach team to create an engaging, inclusive store environment.
• Ensure customer experience is elevated through operational excellence.
• Utilize store reports to inform decisions and drive performance.
• Assist in recruiting and training staff; communicate priorities clearly.

Skills

Retail experience

Communication skills

Leadership

Problem-solving

Organizational skills

Training & development

Tools

POS System

Microsoft Office

Video conferencing

Job description

Tailored Brands, Inc. is seeking a Store Lead to partner with the Store Manager in guiding a sales team toward strong performance and excellent customer service. The role emphasizes coaching, team development, and operational excellence while on duty.

You will lead by example, drive sales, and ensure the store runs smoothly with proper staffing and adherence to company directives. This position is on-site at the assigned store.