Store Keyholder & Style Ambassador

Torrid; Lexington (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Associate discount 50%

Monthly discount coupon

401K with Company match

Tuition reimbursement

Job summary

Torrid, a leading specialty retailer, is seeking a Keyholder in Lexington, KY. You will support the store management team in daily operations and lead by example in delivering exceptional customer service.

In this role, you will promote add-on sales, help execute merchandise strategies, and maintain an inviting store environment that aligns with Torrid's brand. A flexible schedule including holidays, nights, and weekends is required.

Qualifications

• Previous specialty/apparel retail management experience
• Ability to multitask in a fast paced environment
• Commitment to creating an amazing customer experience
• Be fashion-focused and stay on top of trends

Responsibilities

• Provide support to store management through daily operations
• Lead by example in selling skills and customer service to drive loyalty
• Assist in implementing merchandise strategies and maintain a clean, inviting store
• Handle register functions and promote add-on sales
• Act as Manager on Duty when Store Management is unavailable
• Maintain a flexible schedule including holidays, nights, and weekends

Skills

Retail management

Customer service

Sales performance

Multitasking

Flexibility

Job description

Torrid, a leading specialty retailer, is seeking a Keyholder in Lexington, KY. You will support the store management team in daily operations and lead by example in delivering exceptional customer service.

In this role, you will promote add-on sales, help execute merchandise strategies, and maintain an inviting store environment that aligns with Torrid's brand. A flexible schedule including holidays, nights, and weekends is required.