Store Keyholder & Customer Experience Leader

Torrid; Denton (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Associate discount 50%

401K with Company match

Tuition reimbursement

Employee Stock Purchase Program (ESPP)

Job summary

Torrid in Denton, TX is seeking a Store Keyholder to support the management team and ensure a high-energy shopping experience for customers. You’ll help open/close the store, coach sales associates, drive KPI results, and execute merchandise plans while maintaining a welcoming, organized environment.

The role requires leadership in a fast-paced retail setting, flexibility for weekends/holidays, and a focus on customer connection, product knowledge, and teamwork.

Qualifications

• Previous specialty/apparel retail management experience is preferred.
• Ability to lead teams to success and drive sales performance.
• Comfort with fast-paced environment and shifting priorities.

Responsibilities

• Support store management with opening/closing duties.
• Set example for Torrid connections through selling skills and service.
• Help implement merchandise strategies and maintain inviting store environment.

Skills

Customer service

Leadership

Retail management

Flexibility

Job description

Torrid in Denton, TX is seeking a Store Keyholder to support the management team and ensure a high-energy shopping experience for customers. You’ll help open/close the store, coach sales associates, drive KPI results, and execute merchandise plans while maintaining a welcoming, organized environment.

The role requires leadership in a fast-paced retail setting, flexibility for weekends/holidays, and a focus on customer connection, product knowledge, and teamwork.