Retail Key Holder & Customer Experience Lead

Anthropologie; Long Lake (MN); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Employee discounts

Retirement savings

Job summary

Anthropologie in Wayzata, Minnesota, is seeking a Key Holder to support the store leadership team in service, selling, and daily processes. This role focuses on creating a customer-centric environment and mentoring the associate team to uphold brand standards.

The position requires leadership experience, a willingness to work flexible hours, and a commitment to growing within the organization while contributing to a collaborative store culture.

Qualifications

• Leadership experience in a retail setting.
• Ability to collaborate with store leadership and teams.
• Willingness to work nights, weekends, and holidays.

Responsibilities

• Collaborates with the leadership team in cultivating an environment where customers feel welcome, heard and valued.
• Drives sales and store metrics by using KPIs to set team and zoning goals.
• Delivers a seamless omni-channel shopping experience through execution of all omni services.
• Manages the store environment and customer experience with energy and positivity of the team.
• Supports training and onboarding of new hires.

Skills

Leadership experience

Team player

Flexible hours

Job description

Anthropologie in Wayzata, Minnesota, is seeking a Key Holder to support the store leadership team in service, selling, and daily processes. This role focuses on creating a customer-centric environment and mentoring the associate team to uphold brand standards.

The position requires leadership experience, a willingness to work flexible hours, and a commitment to growing within the organization while contributing to a collaborative store culture.