Store Head Coach — Team Builder & Service Leader

Rally House; Mentor (OH); On-site; USD 33,000 - 48,000; Full time

Job summary

Rally House is seeking a Head Coach who will act as the Store Manager, driving overall performance and culture. You will lead a strong team, ensure operational excellence, and drive sales with a customer-centric approach in a vibrant retail environment.

The Head Coach will build high-performing teams, manage performance, and safeguard company standards while delivering exceptional experiences for fans and communities we serve.

Qualifications

• 5+ years of experience in retail.
• 2+ years of store management and leadership experience.
• Associates or Bachelor’s degree preferred.

Responsibilities

• Attract, hire, develop, and retain top talent.
• Create a culture of engagement, ownership, and continuous improvement.
• Lead performance management, accountability, and recognition.
• Own store sales performance, payroll, and expense control.
• Set priorities and ensure execution of operational standards.

Skills

Leadership

Store operations

Customer service

Education

Associates or Bachelor's degree preferred

Job description

Rally House is seeking a Head Coach who will act as the Store Manager, driving overall performance and culture. You will lead a strong team, ensure operational excellence, and drive sales with a customer-centric approach in a vibrant retail environment.

The Head Coach will build high-performing teams, manage performance, and safeguard company standards while delivering exceptional experiences for fans and communities we serve.