Store Head Coach: Lead Team, Elevate Fan Experience

Rally House; Dallas (TX); On-site; USD 34,000 - 50,000; Full time

Job summary

Rally House in Dallas, TX is seeking a Head Coach to act as Store Manager, shaping performance and culture. You will develop a high-performing team, drive sales, and ensure exceptional guest experiences across operations, merchandising, and service standards.

Responsibilities include leading talent development, coaching performance, maintaining store presentation, and executing high-volume events. The role requires flexibility to support game-day and local sports events.

Qualifications

• Experience leading and developing high-performing retail teams.
• Strong focus on delivering exceptional guest experiences.
• Ability to analyze performance and drive improvements within store operations.

Responsibilities

• Attract, hire, develop, and retain top talent.
• Lead performance management, accountability, and recognition.
• Own store sales performance, payroll, and expense control.
• Set priorities and ensure execution of operational standards.

Skills

Store management

Team leadership

Customer experience

Operations analysis

Education

Associates or Bachelor's degree

Tools

POS systems

Merchandising software

Job description

Rally House in Dallas, TX is seeking a Head Coach to act as Store Manager, shaping performance and culture. You will develop a high-performing team, drive sales, and ensure exceptional guest experiences across operations, merchandising, and service standards.

Responsibilities include leading talent development, coaching performance, maintaining store presentation, and executing high-volume events. The role requires flexibility to support game-day and local sports events.