Store Head Coach: Drive Team Performance & Fan Experience

Rally House; Philadelphia (Philadelphia County); On-site; USD 34,000 - 50,000; Full time

Job summary

Rally House in Philadelphia seeks a Head Coach to act as Store Manager, leading performance, culture, and a high-energy team. You will ensure service and operational standards, drive sales, and foster engagement and continuous improvement across the store environment.

The role emphasizes talent development, relationship-building with the community, and accountability for results in a fast-paced retail setting.

Qualifications

• 5+ years of experience in retail.
• 2+ years of store management and leadership experience.
• Availability to work 40 hours per week including daytime, nights, weekends, holidays.

Responsibilities

• Attract, hire, develop, and retain top talent.
• Create a culture of engagement, ownership, and continuous improvement.
• Lead performance management, accountability, and recognition.
• Set priorities and ensure execution of operational standards.
• Champion the customer experience and service culture.
• Own store sales performance, payroll, and expense control; drive events.

Skills

Leadership

Customer Experience

Analytical Thinking

Communication

Team Development

Store Operations

Education

Degree preferred

Job description

Rally House in Philadelphia seeks a Head Coach to act as Store Manager, leading performance, culture, and a high-energy team. You will ensure service and operational standards, drive sales, and foster engagement and continuous improvement across the store environment.

The role emphasizes talent development, relationship-building with the community, and accountability for results in a fast-paced retail setting.