Store Head Coach: Elevate Fan Experiences & Results

Rally House; Greendale (WI); On-site; USD 33,000 - 48,000; Full time

Job summary

Rally House in Greendale, Wisconsin seeks a Head Coach to lead our store’s performance and culture. You will build a strong team, drive sales, and ensure operational excellence while delivering exceptional customer experiences.

You will develop talent, manage performance, oversee merchandising, and lead high-volume events to strengthen the Rally House brand in the community. This full-time role requires openness to day, evening, and weekend shifts and a passion for sports retail.

Qualifications

• 5+ years of experience in retail.
• 2+ years of store management and leadership experience.
• Associates or Bachelor’s degree preferred.

Responsibilities

• Attract, hire, develop, and retain top talent.
• Create a culture of engagement, ownership, and continuous improvement.
• Build a succession pipeline through intentional development plans.
• Lead performance management, accountability, and recognition.
• Set priorities and ensure execution of all operational standards.
• Own store presentation and sales-driving visual execution.
• Partner with leadership to adapt merchandising to local market needs.
• Champion the customer experience and service culture.
• Evaluate the store environment through the customer perspective daily.
• Lead execution of high-volume events and hot markets.

Skills

Advanced leadership and coaching

Performance analysis

High-performing teams

Store operations

Passion for sports and retail

Education

Associates or Bachelor’s degree preferred

Job description

Rally House in Greendale, Wisconsin seeks a Head Coach to lead our store’s performance and culture. You will build a strong team, drive sales, and ensure operational excellence while delivering exceptional customer experiences.

You will develop talent, manage performance, oversee merchandising, and lead high-volume events to strengthen the Rally House brand in the community. This full-time role requires openness to day, evening, and weekend shifts and a passion for sports retail.