Store Growth Leader: Drive Sales, Experience & Ops

Office Depot, Inc.; New Orleans (LA); On-site; USD 51,000 - 68,000; Full time

Benefits offered by this job

401(k) plan

Paid time off

Flexible work schedules

Discount Center

DailyPay

Job summary

Office Depot, Inc. in New Orleans is seeking a General Manager to lead store sales, service, and operations with a strong focus on customer experience and profitability. You will set strategy, coach associates, and drive routines that improve conversion and community engagement.

The role requires a flexible schedule, supervision of daily activities, and the ability to manage inventory, merchandising, and safety programs while upholding company standards.

Qualifications

• HS diploma or equivalent required; bachelor's degree preferred.
• Minimum 4 years of experience in a customer-focused environment.
• 2-4 years of supervisory or management experience, or equivalent leadership development.
• Proven ability to lead, coach, develop, and motivate teams.
• Strong business acumen with sound decision-making.
• Excellent verbal and written communication skills.

Responsibilities

• Leads, coaches, and inspires associates to build trust, loyalty, and exceptional service.
• Deliver an exceptional customer experience by engaging with customers and ensuring satisfaction.
• Manage performance, development, and recognition of all associates; coach and counsel as needed.
• Plan staffing using labor model and scheduling to ensure cost-effective operations.
• Oversee inventory, merchandise flow, and financial controls; ensure store standards.
• Lead store meetings to communicate initiatives and policies; update on benefits and programs.
• Perform External Key Carrier responsibilities including opening/closing and security tasks.
• Obtain and maintain Sales Leader certification and other required trainings.

Skills

Leadership

Customer service

Communication

Time management

POS systems

HR systems

Education

High school diploma or equivalent

Bachelor's degree in Business/Marketing/Retail Management

Tools

POS systems

Workforce management tools

HR systems

Job description

Office Depot, Inc. in New Orleans is seeking a General Manager to lead store sales, service, and operations with a strong focus on customer experience and profitability. You will set strategy, coach associates, and drive routines that improve conversion and community engagement.

The role requires a flexible schedule, supervision of daily activities, and the ability to manage inventory, merchandising, and safety programs while upholding company standards.