Retail GM: Drive Sales, Customer Experience & Talent

Office Depot Deutschland GmbH; Los Gatos (CA); On-site; USD 70,000 - 99,000; Full time

Benefits offered by this job

401(k) matching

Discount Center

DailyPay

Job summary

Office Depot OfficeMax is seeking a General Manager to oversee location performance, training, and community engagement. You will drive sales, services, and operations while delivering an exceptional customer experience and leading a diverse team.

The role focuses on developing store strategies, coaching associates, and ensuring adherence to company standards. Strong leadership and communication are essential, with a focus on profitability and local outreach.

Qualifications

• Requires high school diploma or equivalent; bachelor’s degree preferred in Business, Marketing, Retail Management, or related field.
• 2–4 years of management experience or equivalent from internal development program.
• Strong business acumen and sound judgment with proven people-management abilities.
• Excellent verbal and written communication skills.
• Strong planning, prioritization, and execution skills in a fast-changing environment.
• Proficient with computers, job-related technology, and POS systems.

Responsibilities

• Oversee sales, services, operations profitability, and customer/community relationships within the location.
• Develop overall store strategies and tactics to achieve sales results and drive customer traffic.
• Own associate training and development, talent assessment, and succession planning; provide feedback and coaching.
• Hire, merchandising, operations, and ensure execution of store and company standards; resolve associate and customer relations concerns.

Skills

People management

Leadership

Communication

Planning

Execution

POS proficiency

Education

Bachelor’s degree (Business/Marketing/Retail)

Job description

Office Depot OfficeMax is seeking a General Manager to oversee location performance, training, and community engagement. You will drive sales, services, and operations while delivering an exceptional customer experience and leading a diverse team.

The role focuses on developing store strategies, coaching associates, and ensuring adherence to company standards. Strong leadership and communication are essential, with a focus on profitability and local outreach.