Store GM & Operations Leader: Drive Profit & Experience

Old Navy; New York (NY); On-site; USD 104,000 - 141,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) plan

Employee stock purchase

Medical insurance

Job summary

Old Navy in New York, NY is seeking a General Manager to lead a profitable store and deliver the brand experience. You will drive growth across Customer Operations, Merchandising, Product Operations, and talent development, coaching the team to embody a best-in-class customer journey.

You will mentor staff, manage budgets, set standards, and ensure KPI achievement while upholding brand standards and community engagement. This role emphasizes omni-channel execution and operational excellence.

Qualifications

• 5+ years of retail leadership experience.
• Bachelor's degree or equivalent preferred.
• Proven ability to drive results and lead teams.

Responsibilities

• Analyze results and drive KPIs with leadership.
• Forecast and schedule to drive profitable sales.
• Manage store budget aligned to P&L.
• Build and develop high-performing teams.
• Coach to deliver best-in-class customer experience.

Skills

Retail leadership

People management

Forecasting

Communication

Education

Bachelor's degree

Tools

POS systems

Job description

Old Navy in New York, NY is seeking a General Manager to lead a profitable store and deliver the brand experience. You will drive growth across Customer Operations, Merchandising, Product Operations, and talent development, coaching the team to embody a best-in-class customer journey.

You will mentor staff, manage budgets, set standards, and ensure KPI achievement while upholding brand standards and community engagement. This role emphasizes omni-channel execution and operational excellence.