Store General Manager — Profit & People Leader

Gap Inc; Jefferson Township (IL); On-site; USD 70,000 - 100,000; Full time

Job summary

Gap Inc in Illinois is seeking a General Manager to lead store teams, deliver a profitable business plan, and ensure top performance across Customer Operations, Merchandising, Product Operations, and talent development.

You will coach behaviors to deliver a best-in-class customer experience, manage budgets, forecast and schedule, and promote community involvement while upholding brand standards.

Qualifications

• 3-5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Ability to communicate effectively with customers and employees.
• Ability to travel as required.

Responsibilities

• Analyze results and collaborate with leadership to drive KPIs.
• Forecast and schedule to drive profitable sales.
• Manage store budget to support P&L.
• Build productive teams through sourcing, selecting and developing people.
• Coach team performance and provide feedback.
• Teach and train to build capabilities.
• Lead the implementation of SOPs and initiatives.
• Create an inclusive environment.
• Maximize efficiencies and productivity through action plans.
• Perform Service Leader duties.
• Represent the brand and understand competitors.
• Promote community involvement.
• Leverage OMNI to deliver a frictionless customer experience.
• Ensure compliance standards are met.

Skills

Retail leadership

Results delivery

Communication skills

Time management

Flexible schedule

Education

College degree preferred

Job description

Gap Inc in Illinois is seeking a General Manager to lead store teams, deliver a profitable business plan, and ensure top performance across Customer Operations, Merchandising, Product Operations, and talent development.

You will coach behaviors to deliver a best-in-class customer experience, manage budgets, forecast and schedule, and promote community involvement while upholding brand standards.