Store General Manager - Profit & People Leader

Gap Inc; Clinton (GA); On-site; USD 75,000 - 120,000; Full time

Job summary

Gap Inc is seeking a General Manager to lead store teams toward a profitable business plan, aligning brand vision with in-store execution and delivering a best-in-class customer experience.

The GM will manage forecasting, scheduling, budgeting, and talent development, coaching for results, and ensuring SOPs and Omni-channel initiatives are applied while fostering an inclusive store culture.

Qualifications

• Experience leading retail teams and delivering results.
• Ability to forecast, plan schedules, and manage store profitability.
• Strong communication and coaching skills for both customers and staff.

Responsibilities

• Analyze results, identify opportunities and drive KPIs with leadership.
• Forecast and schedule to drive profitable sales.
• Manage store budget to support the P&L and daily operations.
• Build highly productive teams through sourcing, selecting and developing people.
• Coach performance and deliver feedback to the team.
• Teach and train to build capabilities.
• Lead implementation of SOPs and initiatives.
• Create an inclusive environment.
• Maximize efficiencies and productivity with action plans.
• Perform Service Leader duties and represent the brand.
• Engage with the community and understand competitors.
• Leverage OMNI to deliver a frictionless customer experience.
• Ensure compliance standards are met.

Skills

Retail leadership

P&L management

Forecasting

Team development

Customer service

Communication

Education

College degree or equivalent

Job description

Gap Inc is seeking a General Manager to lead store teams toward a profitable business plan, aligning brand vision with in-store execution and delivering a best-in-class customer experience.

The GM will manage forecasting, scheduling, budgeting, and talent development, coaching for results, and ensuring SOPs and Omni-channel initiatives are applied while fostering an inclusive store culture.