Store General Manager: Lead Teams, Drive Profit

Ralph Lauren; Aurora (IL); On-site; USD 90,000 - 140,000; Full time

Job summary

Ralph Lauren is seeking a General Manager for our Aurora store to lead sales, profitability and brand execution, delivering an exceptional customer experience.

You will drive talent development, set strategy for store operations, recruit and coach a high-performing team, and ensure adherence to RL standards and inventory controls.

This role demands strategic thinking, an appetite for growth, and the ability to mobilize partners across functions to optimize performance.

Qualifications

• College Degree or equivalent a plus.
• Retail Management or similar industry experience in a complex, high-volume environment preferred.
• Ability to effectively communicate with customers and store personnel.

Responsibilities

• Direct responsibility for sales and profit performance, ensuring sales & margin goals are met
• Own strategic planning and execution of company initiatives, optimizing impact for your store location
• Create a consistent customer experience aligned to RL brand expectations by setting a vision to inspire your store team
• Shape a client development strategy and lead community outreach efforts in your market
• Set talent strategy for your store, building and developing a team with the customer at its core, who can deliver on your vision
• Source, recruit and retain high performing talent through continuous feedback and coaching
• Educate and train team to build new skills and enhance capabilities
• Maintain exceptional productivity standards through impeccable process management including inventory and store shrink goals
• Champion use of new technology in support of New Ways of Selling techniques and More Ways to Shop to drive business result
• Uphold all company policies and procedures
• Provide feedback to cross-functional partners, identifying high profit potential and category business trends for your store market
• Ensure sales floor and all store standards exceed expectations at all times
• Create an inclusive environment aligned to core Ralph Lauren Company values and Cultural Focus Areas

Skills

Leadership

Communication

People management

Planning & prioritization

Customer focus

Education

College Degree or equivalent

Job description

Ralph Lauren is seeking a General Manager for our Aurora store to lead sales, profitability and brand execution, delivering an exceptional customer experience.

You will drive talent development, set strategy for store operations, recruit and coach a high-performing team, and ensure adherence to RL standards and inventory controls.

This role demands strategic thinking, an appetite for growth, and the ability to mobilize partners across functions to optimize performance.