Store General Manager: Lead Profit, People & Experience

wawa; Lafayette (IN); Presencial; USD 75 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical benefits

Dental benefits

Vision benefits

Mental health benefits

ESOP (Employee Stock Ownership Plan)

401(k) + matching

Education Assistance Program

Store discounts

Paid time off

Paid parental leave

Resumo da oferta

Wawa is seeking a General Manager to lead store operations, profitability and team development. You will own daily operations, drive performance through financial oversight and inventory planning, and cultivate an exceptional customer experience.

You will hire and coach a high-performing team, ensure policy compliance, and foster a collaborative culture focused on service excellence and continuous improvement. This role requires flexibility to drive results in a fast-paced retail environment.

Qualificações

• Leadership experience in fast-paced retail, food service or fuel environments.
• Proven ability to coach, develop and inspire career growth.
• Excellent communication, customer service and relationship-building skills.
• Highly organized and able to manage multiple priorities independently.

Responsabilidades

• Oversee daily store operations, ensuring safety, service, and efficiency.
• Own accountability to meet or exceed performance targets by reviewing financial reports and executing merchandise and inventory plans.
• Monitor trends and collaborate with peers to develop action plans that drive results.
• Ensure store-wide safety, service, and operational excellence by executing policies and improving programs.
• Champion company initiatives and ensure successful implementation and adoption of programs.
• Create an inclusive, collaborative team culture focused on achievement, motivation and customer service.
• Hire, train, and develop a high-performing team through coaching and ongoing feedback.
• Maintain proper store coverage in a 24/7 environment through strategic scheduling and resource allocation.
• Respond to customer feedback and resolve issues to exceed expectations.

Conhecimentos

Leadership

Communication

Problem solving

Customer service

Team development

Financial acumen

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

Wawa is seeking a General Manager to lead store operations, profitability and team development. You will own daily operations, drive performance through financial oversight and inventory planning, and cultivate an exceptional customer experience.

You will hire and coach a high-performing team, ensure policy compliance, and foster a collaborative culture focused on service excellence and continuous improvement. This role requires flexibility to drive results in a fast-paced retail environment.