Store GM: Lead Operations, Growth & Team Excellence

Wawa, Inc.; Simpsonville (SC); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Monthly bonus incentives

Medical, dental, vision benefits

401(k) + matching

Education Assistance Program

Store discounts

Paid time off

Paid parental leave

Job summary

Wawa, Inc. is seeking a General Manager to lead store operations and drive profitability while developing a high-performing team. You will own daily operations, safety, service, and customer satisfaction, and translate company initiatives into actionable changes on the floor.

As GM, you will manage scheduling, budgeting, and inventory plans, analyze trends, and coach associates to deliver an unforgettable shopping experience for customers and colleagues alike.

Qualifications

• Proven leadership experience in fast-paced retail or related environment.
• Flexible availability including weekends and holidays.
• Excellent communication, customer service, and relationship-building skills.
• Strong organizational skills and ability to manage multiple priorities.
• Solid understanding of store financials and business impact.
• Experience coaching and developing team members.

Responsibilities

• Oversee daily store operations, ensuring safety, service, and efficiency.
• Own accountability to meet targets by reviewing finances and planning merchandise/inventory.
• Collaborate to develop action plans driving results.
• Ensure safety, compliance, and continuous improvement.
• Lead implementation of company initiatives and changes.
• Create an inclusive, collaborative culture focused on customer service.
• Hire, train, and develop a high-performing team.
• Maintain proper coverage in a 24/7 environment through scheduling.
• Respond to customer feedback and exceed expectations.

Skills

Leadership

Coaching

Communication

Organizational

Problem-solving

Financial acumen

Scheduling

Team development

Education

High School Diploma or GED

Job description

Wawa, Inc. is seeking a General Manager to lead store operations and drive profitability while developing a high-performing team. You will own daily operations, safety, service, and customer satisfaction, and translate company initiatives into actionable changes on the floor.

As GM, you will manage scheduling, budgeting, and inventory plans, analyze trends, and coach associates to deliver an unforgettable shopping experience for customers and colleagues alike.