Store General Manager - Lead Profit & People

Wawa, Inc.; Scottsburg (IN); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) + matching

Education assistance

Store discounts

Paid time off

Parental leave

Job summary

Wawa, Inc. is seeking a General Manager (GM) to lead store operations, define vision, drive results, and inspire a high‑performing team. You will own profitability, customer satisfaction, and associate development while guiding daily operations and strategic initiatives.

The GM will analyze financials, manage schedules for a 24/7 store, and execute merchandise and inventory plans to meet targets. Strong leadership, communication, and problem-solving skills are essential.

Qualifications

• High School Diploma or GED required.
• Flexibility to work varied shifts, including weekends and holidays.
• Proven leadership in fast-paced retail, food service, or fuel environments.
• Ability to coach, develop, and inspire growth.
• Excellent communication and customer relations skills.
• Highly organized, detail-oriented, and capable of multi‑tasking.

Responsibilities

• Oversee daily store operations, ensuring safety, service, and efficiency while complying with audits and policies.
• Own accountability to meet or exceed performance targets by reviewing financial reports and executing merchandise and inventory plans.
• Monitor trends and collaborate with peers to drive optimal results.
• Ensure store-wide safety and operational excellence through policies and continuous improvement.
• Champion company initiatives and ensure adoption of programs and processes.
• Create an inclusive, collaborative team culture focused on achievement and service.
• Hire, train and develop a high-performing team with coaching and feedback.
• Maintain proper coverage in a 24/7 environment through scheduling and resource allocation.
• Respond to customer feedback and create plans to exceed expectations.

Skills

Leadership

Retail experience

Customer service

Communication

Organizational skills

Problem-solving

Team development

Education

High School Diploma or GED

Job description

Wawa, Inc. is seeking a General Manager (GM) to lead store operations, define vision, drive results, and inspire a high‑performing team. You will own profitability, customer satisfaction, and associate development while guiding daily operations and strategic initiatives.

The GM will analyze financials, manage schedules for a 24/7 store, and execute merchandise and inventory plans to meet targets. Strong leadership, communication, and problem-solving skills are essential.