Store General Manager: Lead Team, Drive Growth

Wawa, Inc.; Tannersville (Monroe County); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) + matching

Education Assistance Program

Store discounts

Paid time off

Parental leave

Job summary

Wawa, Inc. in Monroe County, PA is seeking a General Manager to lead store operations, drive profitability, and inspire a high-performing team. You’ll own daily activities, scheduling, customer service standards, and compliance to deliver an exceptional shopping experience.

You will coach and develop staff, analyze financials, partner with leaders, and implement company initiatives to grow the business and elevate Associates and customers.

Qualifications

• Proven leadership experience in fast-paced retail, food service, or fuel environments.
• Proven ability to coach, develop, and inspire career growth in individuals.
• Excellent communication, customer service, and relationship-building skills.
• Highly organized, detail-oriented, and able to manage multiple priorities independently.
• Solid understanding of store financials and their impact on business performance.

Responsibilities

• Oversee daily store operations, ensuring safety, service, and efficiency while maintaining compliance with audits, policies, and all regulations.
• Own accountability to meet or exceed performance targets by reviewing financial reports and executing merchandise and inventory plans. Analyze trends, control costs, reduce waste, and manage cash procedures to ensure profitability.
• Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results.
• Hire, train, and develop a high-performing team through coaching, performance management, and ongoing feedback. Support leadership development and drive a culture of excellence through formal talent management processes, training and onboarding.
• Maintain proper coverage in a 24/7 environment through strategic scheduling and resource allocation.
• Ensure a seamless and satisfying shopping experience by actively responding to customer feedback, resolving issues, and creating plans to exceed expectations.

Skills

Leadership experience

Coaching & development

Customer service

Communication skills

Organizational skills

Education

High School Diploma or GED

Job description

Wawa, Inc. in Monroe County, PA is seeking a General Manager to lead store operations, drive profitability, and inspire a high-performing team. You’ll own daily activities, scheduling, customer service standards, and compliance to deliver an exceptional shopping experience.

You will coach and develop staff, analyze financials, partner with leaders, and implement company initiatives to grow the business and elevate Associates and customers.