Store General Manager - Lead People, Deliver Coffee Excellence

Ziggi’s Coffee, LLC; Westminster (CO); Presencial; USD 60.000 - 100.000; Jornada completa

Descripción de la vacante

Ziggi’s Coffee Westminster seeks a General Manager to oversee all store operations and lead a high-performing team. This hands-on, people-focused leader will set the tone for store culture and ensure exceptional guest experiences across shifts.

As a brand ambassador, you will drive staffing, training, and development, while maintaining inventory, labor goals, and food-safety standards to meet company expectations.

Formación

• 1–2 years leadership in a coffee shop or fast-paced hospitality.
• Strong knowledge of coffee service operations and guest experience standards.
• Proven success in leading, coaching, and developing teams.
• Comfortable managing labor goals, scheduling, and inventory.
• Excellent communicator with ability to stay calm under pressure.
• Passionate about creating a positive team culture and growing others.

Responsabilidades

• Lead all store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth, accountability, and performance.
• Interview, onboard, and train new staff in alignment with company values and standards.
• Write and maintain employee schedules while managing labor goals and shift coverage needs.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, quality audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment and clarity.

Conocimientos

Leadership experience

Coffee service ops

Team coaching

Labor scheduling

Communication

Culture development

Descripción del empleo

Ziggi’s Coffee Westminster seeks a General Manager to oversee all store operations and lead a high-performing team. This hands-on, people-focused leader will set the tone for store culture and ensure exceptional guest experiences across shifts.

As a brand ambassador, you will drive staffing, training, and development, while maintaining inventory, labor goals, and food-safety standards to meet company expectations.