Store General Manager - Lead People, Service & Growth

Ziggi’s Coffee, LLC; Windsor (CO); On-site; USD 55,000 - 75,000; Full time

Job summary

Ziggi’s Coffee, LLC is seeking a General Manager in Windsor, CO to lead daily store operations and develop a high-performing team. The role focuses on delivering an exceptional guest experience while managing labor, inventory, and quality standards across shifts.

The GM will set the tone for store culture, coach staff, and collaborate with owners to achieve operational goals and growth. A hands-on, people-forward leader is essential.

Qualifications

• 1–2 years of leadership in a coffee shop or hospitality setting
• Strong knowledge of coffee service operations and guest experience standards
• Experience coaching, developing and mentoring teams
• Experience managing labor goals, scheduling and inventory
• Excellent communicator capable of staying calm and effective under pressure
• Passionate about building a positive team culture and growth opportunities

Responsibilities

• Lead all store operations to ensure a consistent, high-quality guest experience
• Provide clear, ongoing feedback to team members to drive growth and accountability
• Interview, onboard, and train new staff in line with company values and standards
• Create and maintain staff schedules, manage labor goals, and ensure coverage
• Oversee inventory, ordering, and waste reduction practices
• Maintain clean, organized store and comply with food safety standards
• Drive team performance by reviewing guest feedback, audits, and service metrics
• Communicate effectively with owners and leadership to ensure alignment

Skills

Leadership experience

Coffee service operations

Guest experience standards

Team coaching

Labor management

Scheduling

Inventory management

Communication under pressure

Job description

Ziggi’s Coffee, LLC is seeking a General Manager in Windsor, CO to lead daily store operations and develop a high-performing team. The role focuses on delivering an exceptional guest experience while managing labor, inventory, and quality standards across shifts.

The GM will set the tone for store culture, coach staff, and collaborate with owners to achieve operational goals and growth. A hands-on, people-forward leader is essential.