Store General Manager: Elevate Team & Guest Experience

Ziggi’s Coffee, LLC; Denver (CO); On-site; USD 52,000 - 76,000; Full time

Job summary

Ziggi’s Coffee, LLC in Denver, Colorado is seeking a hands-on General Manager who leads operations, trains teams, and delivers an exceptional guest experience every shift. You will own scheduling, labor goals, inventory, and quality standards, while coaching staff to grow professionally and uphold food safety practices.

As a brand ambassador, you’ll set the tone for store culture and performance. This role requires strong communication, accountability, and a passion for developing tomorrow’s

Qualifications

• 1–2 years of leadership experience in a coffee shop, café, or fast-paced hospitality environment.
• Strong knowledge of coffee service operations, drink preparation, and guest experience standards.
• Demonstrated success in leading, coaching, and developing teams.

Responsibilities

• Lead all store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth, accountability, and performance.
• Interview, onboard, and train new staff in alignment with company values and standards.
• Write and maintain employee schedules while managing labor goals and shift coverage needs.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, quality audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment and clarity.

Skills

Leadership experience

Team coaching

Scheduling

Inventory management

Communication under pressure

Culture building

Job description

Ziggi’s Coffee, LLC in Denver, Colorado is seeking a hands-on General Manager who leads operations, trains teams, and delivers an exceptional guest experience every shift. You will own scheduling, labor goals, inventory, and quality standards, while coaching staff to grow professionally and uphold food safety practices.

As a brand ambassador, you’ll set the tone for store culture and performance. This role requires strong communication, accountability, and a passion for developing tomorrow’s