Store General Manager: Lead Hospitality & Growth

Global Partners LP; Milford (CT); On-site; USD 45,000 - 82,000; Full time

Benefits offered by this job

Health & Wellness

401k with match

Tuition reimbursement

Professional development

Job summary

Global Partners LP is seeking a General Manager to lead its Milford, CT store, driving guest experience, team development, and financial performance. This hands-on role requires ServSafe certification within 90 days, 5+ years in retail/hospitality management, strong business acumen, and excellence in communication.

You will oversee safety, compliance, and community engagement. You will recruit and mentor staff, manage inventory and labor costs, ensure food safety standards, and maintain brand

Qualifications

• ServSafe certification within 90 days of employment or promotion.
• Minimum 5 years of progressive retail, restaurant, or hospitality management experience; multi-department or full-store leadership preferred.
• Demonstrated success in team leadership, operations management, and financial performance.
• Strong business acumen with the ability to interpret data and make strategic decisions.
• Excellent interpersonal and communication skills.
• Proven ability to foster teamwork, motivate others, and resolve conflict effectively.
• Strong understanding of food safety, merchandising, and guest service standards.
• Tech-savvy and proficient with POS systems, reporting tools, and standard office software.

Responsibilities

• Lead and develop store leadership and associates to deliver guest service and performance.
• Oversee all store operations, ensuring adherence to policies, brand standards, and safety requirements.
• Drive revenue, margin, and cost control through labor and inventory management.
• Represent Global in the community and maintain store presentation.
• Ensure food service standards and allergen controls where applicable.

Skills

ServSafe Certification

Leadership

Operations management

Financial performance

Communication skills

POS systems

Flexibility

Job description

Global Partners LP is seeking a General Manager to lead its Milford, CT store, driving guest experience, team development, and financial performance. This hands-on role requires ServSafe certification within 90 days, 5+ years in retail/hospitality management, strong business acumen, and excellence in communication.

You will oversee safety, compliance, and community engagement. You will recruit and mentor staff, manage inventory and labor costs, ensure food safety standards, and maintain brand