Store General Manager: Hospitality Leader & Community

Global Partners LP; Westbrook (CT); On-site; USD 45,000 - 82,000; Full time

Benefits offered by this job

Competitive pay

Health & Wellness benefits

401k with match

Job summary

Global Partners LP in Westbrook, CT, is seeking a General Manager to lead store operations, inspire the team, and deliver exceptional Guest experiences under the Global brand promise. You will oversee sales, profitability, staffing, training, compliance, and community engagement, driving performance while maintaining safety and hospitality.

Strong leadership, ServSafe, and financial acumen are required for success in this hands-on role.

Qualifications

• ServSafe or approved food safety certification within 90 days of employment or promotion.
• Minimum 5 years of progressive retail, restaurant, or hospitality management experience; multi-department or full-store leadership preferred.
• Demonstrated success in team leadership, operations management, and financial performance.
• Strong business acumen with data interpretation and strategic decision-making.
• Excellent interpersonal and communication skills.
• Proven ability to foster teamwork, motivate others, and resolve conflict effectively.
• Strong understanding of food safety, merchandising, and guest service standards.

Responsibilities

• Lead by example to uphold Global mission and Four Pillars.
• Inspire, develop, and empower management and associates to deliver exceptional Guest service and operations.
• Recruit, train, and retain high-performing team members who embody the brand’s values.
• Provide clear communication, direction, and feedback through coaching and meetings.
• Foster a safe, inclusive workplace where every team member feels valued.
• Ensure every Guest receives outstanding experience with warmth and attentiveness.
• Oversee all store operations, adherence to policies, brand standards, and safety.

Skills

ServSafe Certification

Leadership

Retail / Hospitality mgmt

Budgeting & financials

Communication

POS systems

Education

High School Diploma or equivalent

Tools

Point-of-Sale (POS) Systems

MS Office / Excel

Job description

Global Partners LP in Westbrook, CT, is seeking a General Manager to lead store operations, inspire the team, and deliver exceptional Guest experiences under the Global brand promise. You will oversee sales, profitability, staffing, training, compliance, and community engagement, driving performance while maintaining safety and hospitality.

Strong leadership, ServSafe, and financial acumen are required for success in this hands-on role.