Store General Manager: Lead Growth, Teams & Experience

Gapinc; Gettysburg (Adams County); On-site; USD 65,000 - 95,000; Full time

Job summary

Gap Inc. in the United States is seeking a General Manager to lead a store team to achieve a profitable business plan and standout customer experience.

You will translate the brand vision into daily operations across Customer Operations, Merchandising, Product Operations, and talent development. You will coach behavior, forecast, schedule, manage the budget, and build a strong, inclusive team while staying aligned with company standards.

Qualifications

• Minimum 3–5 years of retail leadership experience.
• Strong financial acumen and ability to manage P&L.
• Excellent communication with customers and employees.
• Able to lift up to 30 lbs and work flexible hours.

Responsibilities

• Analyze results and collaborate with leadership to drive KPIs.
• Forecast and schedule to drive profitable sales.
• Manage store budget to support the P&L.
• Build and coach high-performing teams.
• Ensure compliant SOPs and initiatives.
• Promote an inclusive environment.
• Lead Omni-channel initiatives for a frictionless experience.
• Travel as required and work nights/weekends.

Skills

Leadership

Retail operations

Forecasting

Budget management

Team development

Customer service

Communication

Education

Bachelor's degree or equivalent

Job description

Gap Inc. in the United States is seeking a General Manager to lead a store team to achieve a profitable business plan and standout customer experience.

You will translate the brand vision into daily operations across Customer Operations, Merchandising, Product Operations, and talent development. You will coach behavior, forecast, schedule, manage the budget, and build a strong, inclusive team while staying aligned with company standards.