Store General Manager - Drive Growth & Customer Excellence

Gapinc; West Lafayette (IN); Presencial; USD 65.000 - 100.000; Jornada completa

Descripción de la vacante

Gap Inc. is seeking a General Manager to lead a retail store team and translate brand vision into store operations. You will drive profitable sales growth across Customer Operations, Merchandising, Product Operations and talent development to deliver a best-in-class customer experience.

You will coach teams, manage store budgets, implement SOPs, ensure compliance and foster an inclusive environment while meeting or exceeding goals.

Formación

• Experience leading retail teams and achieving targets.
• Proven ability to drive store profitability and KPI performance.
• Strong communication with customers and colleagues.

Responsabilidades

• Analyze results and collaborate with leadership to drive KPIs.
• Forecast and schedule to drive profitable sales.
• Manage daily store budget to support P&L.
• Build productive teams through sourcing and development.
• Coach performance and provide feedback.
• Teach and train to build capabilities.
• Lead SOP implementation and initiative execution.
• Create an inclusive store environment.
• Maximize efficiencies and productivity through action plans.
• Perform Service Leader duties.
• Represent the brand and monitor competitors.
• Promote community involvement and Omni-channel experience.
• Ensure all compliance standards are met.

Conocimientos

Retail leadership

Deliver results

Customer communication

Business acumen

Time management

Planning & prioritization

Educación

College degree or equivalent

Descripción del empleo

Gap Inc. is seeking a General Manager to lead a retail store team and translate brand vision into store operations. You will drive profitable sales growth across Customer Operations, Merchandising, Product Operations and talent development to deliver a best-in-class customer experience.

You will coach teams, manage store budgets, implement SOPs, ensure compliance and foster an inclusive environment while meeting or exceeding goals.