Store General Manager: Hospitality & Ops Leader

Global Partners; Greenville (NY); On-site; USD 62,000 - 82,000; Full time

Benefits offered by this job

Health & Wellness

401k Match

Tuition Reimbursement

Professional Development

Job summary

Global Partners is seeking a General Manager in New York to lead overall store operations, guest experience, and team development. You will drive sales growth, profitability, staffing, training, compliance, and community engagement while upholding the Global brand promise.

This hands-on leadership role emphasizes hospitality, safety, and operational excellence, with accountability for financial performance and community relations within a Fortune 500 company with 90+ years of experience.

Qualifications

• ServSafe or other approved Food Safety Certification within 90 days of employment or promotion.
• Minimum 5 years of progressive retail, restaurant, or hospitality management experience; multi-department or full-store leadership preferred.
• Strong business acumen with ability to interpret data and make strategic decisions.

Responsibilities

• Lead by example to uphold Global mission and Four Pillars and develop management teams.
• Deliver exceptional Guest service and operational performance, ensuring store presentation and customer satisfaction.
• Oversee labor, inventory, and operating costs to drive revenue and profitability.
• Ensure food service quality, safety, and allergen controls across menu and grab-and-go offerings.
• Maintain compliance with health, sanitation, OSHA, and environmental guidelines; lead safety initiatives.

Skills

Leadership

Operations

Communication

Food safety

POS systems

Reporting tools

Education

ServSafe Certification

Tools

POS systems

Reporting tools

Job description

Global Partners is seeking a General Manager in New York to lead overall store operations, guest experience, and team development. You will drive sales growth, profitability, staffing, training, compliance, and community engagement while upholding the Global brand promise.

This hands-on leadership role emphasizes hospitality, safety, and operational excellence, with accountability for financial performance and community relations within a Fortune 500 company with 90+ years of experience.