Store General Manager: Hospitality & Ops Leader

Global Partners; Malden Bridge (NY); On-site; USD 62,000 - 82,000; Full time

Benefits offered by this job

Competitive pay

Health & Wellness

401k matching

Tuition reimbursement

Career development

Job summary

Global Partners looks for a General Manager to lead store operations in New York, driving guest experience, sales growth, and profitability. You will oversee staffing, training, compliance, and community outreach while upholding brand standards and safety.

A hands-on leader is expected to mentor teams and maintain exceptional store presentation. The role emphasizes delivering hospitality, managing budget and inventory, and building local partnerships.

Qualifications

• Minimum 5 years of progressive retail, restaurant, or hospitality management experience; multi-department or full-store leadership preferred.
• Strong business acumen with ability to interpret data and make strategic decisions.
• Demonstrated success in team leadership, operations management, and financial performance.

Responsibilities

• Lead by example to uphold Global mission and Four Pillars.
• Inspire, develop, and empower your management and associate teams to deliver exceptional Guest service and operational performance.
• Build a culture rooted in collaboration, accountability, and hospitality.
• Recruit, train, and retain high-performing team members who embody the brand’s values.
• Provide clear communication, direction, and feedback through regular coaching and team meetings.
• Foster a safe, positive, and inclusive workplace where every team member feels valued.

Skills

Leadership

Operations management

Financial performance

Data interpretation

Communication

Team motivation

Problem solving

POS systems

Reporting tools

Office software

Education

ServSafe Certification

Tools

POS systems

Reporting tools

Office software

Job description

Global Partners looks for a General Manager to lead store operations in New York, driving guest experience, sales growth, and profitability. You will oversee staffing, training, compliance, and community outreach while upholding brand standards and safety.

A hands-on leader is expected to mentor teams and maintain exceptional store presentation. The role emphasizes delivering hospitality, managing budget and inventory, and building local partnerships.