Store General Manager — Hospitality Leader & Growth

Global Partners LP; Town of Chatham (NY); Vor Ort; USD 62.000 - 82.000; Vollzeit

Benefits dieser Stelle

Health insurance

401k with match

Tuition reimbursement

Professional development programs

Zusammenfassung

Global Partners LP in New York is seeking a General Manager to lead store operations, drive guest service, and manage profitability. You will direct staffing, training, compliance, and community engagement while upholding the Global brand promise.

The role emphasizes hospitality, operational excellence, and strong leadership to ensure a safe, high‑performing store that delivers memorable guest experiences.

Qualifikationen

• ServSafe certification required within 90 days of employment or promotion.
• Minimum 5 years of progressive retail, restaurant, or hospitality management experience.
• Demonstrated success in team leadership, operations management, and financial performance.
• Strong business acumen with data interpretation and strategic decision making.
• Excellent interpersonal and communication skills.
• Proven ability to foster teamwork and resolve conflict effectively.

Aufgaben

• Lead by example to uphold mission and Four Pillars.
• Inspire, develop, and empower management and associates to deliver guest service and performance.
• Recruit, train, and retain high‑performing team members aligned with brand values.
• Provide clear direction and feedback through coaching and meetings.
• Foster a safe, inclusive workplace where all feel valued.
• Oversee store operations, policies, brand standards, and safety.
• Drive financial performance by managing labor, inventory, and costs.
• Analyze sales, expenses, and performance metrics for improvements.
• Ensure food service quality, safety, and allergen controls.
• Collaborate with culinary/merchandising teams to optimize product mix.
• Lead safety training and compliance initiatives across the store.

Kenntnisse

Team leadership

Operations management

Financial performance

Customer service

Food safety

Data interpretation

POS systems

Ausbildung

High School Diploma or Equivalent

Tools

POS systems

Reporting tools

Office software

Jobbeschreibung

Global Partners LP in New York is seeking a General Manager to lead store operations, drive guest service, and manage profitability. You will direct staffing, training, compliance, and community engagement while upholding the Global brand promise.

The role emphasizes hospitality, operational excellence, and strong leadership to ensure a safe, high‑performing store that delivers memorable guest experiences.